Contact Us

Do you have questions regarding products, rebates or checkout? You can chat, call or email us at service@myorustore.com.

Monday - Friday: 9am - 9pm (EST)
Ideal for quick questions and order support
Monday - Friday: 9am - 9pm (EST)
Ideal for checkout help and product questions
We'll reply by the end of the next working day, often much sooner
Ideal for checking order status & product questions


For other inquires such as billing and account information please contact Orange and Rockland by telephone at 1-877-434-4100 or visit www.oru.com/customerservice/contactus.

SUEZ Water New York customers with inquiries such as billing and account information can call the Customer Service Center at 845-623-1500 or email sueznycustserv@suez-na.com. For information on additional rebates available for water saving products not offered on the My ORU Store, please visit www.SUEZconserve.com.