Contact Us

Do you have questions regarding products, rebates orĀ checkout? You can chat, call or email us at service@myorustore.com.

Billing and General

Phone number for Orange and Rockland billing and general account information
Links to ways you can contact Orange and Rockland

Orange and Rockland Store Support

Monday - Friday: 9am - 9pm (EST)
Ideal for quick questions and order support
Monday - Friday: 9am - 9pm (EST)
Ideal for checkout help and product questions
We'll reply by the end of the next working day, often much sooner
Ideal for checking order status & product questions


SUEZ Water New York customers with inquiries such as billing and account information can call the Customer Service Center at 845-426-8969 or email sueznycustserv@suez. com. For information on additional rebates available for water saving products not offered on the My ORU Store, please visitĀ www.mysuezwater.com/water-in-my-area/suez-conserve.